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Key Account Specialist / Sales Representative

Reference 3581008723
Sector Marketing
Location Johannesburg
Job Type full_time
Experience 7 to 10 years
Qualifications No education
Package Negotiable
Description

Requirements :

  • Grade 12 (Matric Certificate).

  • Diploma in Sales or Marketing, or an equivalent qualification.

  • Advanced knowledge of digital print and self-adhesive vinyl materials.

  • Ability to specify materials for complex visual communication applications.

  • Understanding of municipal and government tender processes.

  • Experience in strategic planning and project execution.

  • Strong verbal and written communication skills.

  • High business acumen and negotiation abilities.

  • Advanced computer skills (Microsoft Office, CRM platforms).

  • Strong time management and multitasking skills.

  • Analytical and problem-solving abilities.

  • Excellent attention to detail and organizational skills.

  • Strong interpersonal and customer service skills.

  • Minimum of 7 years in external field sales within the vinyl, signage, or graphics industry.

  • Proven experience in product specification and solution-based selling.

  • Experience handling tenders and corporate projects.

  • Thorough understanding of local market and customer landscape.

Key Responsibilities:

Sales and Market Engagement

  • Conduct detailed needs analyses to meet or exceed sales targets across end-users, converters, and distribution partners.

  • Develop and implement strategic sales initiatives that drive business growth and demand creation.

  • Build and maintain a robust project pipeline with accurate forecasting.

  • Pursue new sales opportunities to increase market share and regional presence.

  • Perform a minimum of four customer-facing interactions daily.

  • Identify and capitalize on growth opportunities in industries such as signage, advertising, architecture, and automotive.

  • Collaborate with distributors on product specifications, stock planning, and performance forecasting.

  • Leverage relationships with architects, engineers, and print service providers to promote product specification.

  • Drive brand specification in large-scale projects, including road signage and corporate identity programs.

  • Expand distributor and converter engagement with the product portfolio.

  • Provide input into the sales and operations planning process regarding forecasts and inventory concerns.

  • Support monthly and quarterly sales forecast planning.

Customer Service and Technical Support

  • Deliver product and brand training to distributors, converters, engineers, and end-users.

  • Offer technical advice, material recommendations, and on-site support to resolve application issues.

  • Conduct and support product trials with the technical team.

  • Maintain accurate customer records and project updates using CRM tools.

  • Respond to customer complaints within 24 hours and ensure resolution with follow-up.

  • Manage and update customer-specific price lists in line with company policies.

  • Provide commercial guidance on terms, pricing, rebates, and discounts.

  • Liaise with finance and customer teams to monitor accounts and ensure timely payments.

  • Ensure alignment between customer expectations and service delivery.

Key Working Relationships:

  • Business Manager

  • Technical Marketing Manager

  • Business Development Specialist

  • Customer Service Team

  • Supply Chain and Operations Teams

Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.

How to Apply

Apply Here

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