Our client, a premium South African lifestyle heritage brand is looking to employ an Admin / Processing / Dispatch Coordinator based in Port Elizabeth.

Requirements:

• 2-3 years' experience in administration, order processing, or dispatch coordination (preferred).
• Strong organisational skills with excellent attention to detail.
• Experience with e-commerce backends and payment gateways (advantageous).
• Effective communication skills with the ability to work collaboratively across teams.
• Proficient in MS Office; experience with Pastel is an advantage.

Responsibilities and expectations but not limited to:

• Oversee daily dispatches, ensuring orders are packed and shipped accurately and on time.
• Process orders from multiple sales channels with correct documentation and coordination.
• Manage weekly stock transfers to stores, including packaging, paperwork, and communication.
• Maintain and update the e-store backend, including product uploads, inventory levels, and order flow.
• Process PayGate payments and resolve payment-related issues.
• Provide courier tracking information to customers and internal teams.
• Support retail store with administration and order processing.
• Prepare quotes and invoices for customers and key accounts.
• Follow up on outstanding orders to ensure timely delivery.
• Provide ongoing support for wholesale and retail account coordination.
• File delivery notes, invoices, and other key documents.
• Maintain accurate stock and customer records.
• Assist in improving dispatch workflows and operational efficiency.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.