Our Client in the Financial Planning Industry is seeking to employ a Commissions Administrator to their team based in Sandhurst, Sandton.

The Commissions Administrator is required to support the central business enablement team in providing high levels of support to the regions. The incumbent is responsible for serving as the central point of contact for all commission and income processing distributed to the Financial Planning Partners. The incumbent plays a critical role in the day-to-day operations of the organization, interacting regularly with Financial Planning Partners, Assistants, Finance, and the MIS Team, among others.

A wonderful career opportunity awaits you!

Requirements:

• Post Grade 12 qualification.
• A tertiary qualification in a related field is advantageous.
• 2–3 years of experience in an Operations and Client Services environment, or a similarly pressurized setting.
• 2–3 years of experience in handling commission or fee processes and payments.
• Exposure to financial processes, including invoicing and payments.
• Valid driver’s license and own vehicle.
• Proficiency in Microsoft Excel is desirable. 

Responsibilities and expectations but not limited to:

Operational Support (10%)

• Provide general office management support, including reception duties and facilities coordination.
• Assist with ordering stationery and office refreshments for all offices.
• Monitor and manage central email accounts for incoming requests and communications.
• Receive, validate and process daily client withdrawal requests from cash management accounts.
• Assist with the daily opening of new client cash management accounts in accordance with business processes.

Commission Management (75%)

• Collaborate with the Finance and Management Information Systems (MIS) reporting teams.
• Maintain the employee database on the commission management system.
• Monitor and reconcile daily bank statements related to commission and fee deposits.
• Receive and process commission statements from individual product providers based on daily deposits.
• Create and process manual commission payments, such as referral business or direct client payments for professional services.
• Manage queries with product providers regarding commission file layouts and specific commission issues on behalf of internal stakeholders.
• Address and resolve internal commission-related queries received from regional staff and financial planners.
• Request and submit invoices and month-end statements to third parties when required.
• Manage suspense account entries in line with internal business procedures.
• Distribute total fees or commissions held in suspense for financial professionals who have exited the organization.
• Prepare monthly reconciliation packs for submission to the Finance department.

Other Duties (5%)

• Actively contribute to team initiatives and employee engagement activities.
• Provide collaborative support to colleagues in their areas of responsibility when needed.
• Comply with business values, policies and procedures, and contribute to their ongoing development and improvement.
• Promote and support diversity and inclusion in all aspects of work.
• Carry out any other duties as may be reasonably assigned from time to time.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.