| Description |
Our client in the automotive sector is seeking to appoint an experienced Automotive Training Coordinator (TMSi); based at their Midrand training centre.
(TSMi - Testing Measurement Systems Inc., a company specializing automotive testing & simulation technologies.)
A wonderful career opportunity awaits you!
Position Summary:
- Serve as the first point of contact for all TMSi-related queries and issues across South Africa and Sub-Saharan dealer networks.
- Deliver TMSi training as required and attend relevant meetings to stay informed of system changes and improvements.
Requirements:
- Degree or diploma in Human Resources, Training or equivalent experience (ETDP is advantageous).
- Demonstrated experience as a Training Coordinator.
- Minimum of five years motor industry experience (retail or OEM motor industry and training experience is advantageous).
- In-depth knowledge of training methodology and e-learning or blended learning approaches.
- Knowledge and experience in project management and digital marketing and communication.
- Proven project management experience.
- High computer literacy in Microsoft Office.
- Advanced organizational skills with the ability to manage multiple assignments.
- Strong communication skills.
Responsibilities and Expectations but not limited to:
- Create, publish and maintain all training courses as communicated by the Planning and Steering Expert.
- Create events and sessions using information provided by the Training Supplier including course name, objectives, target group, seats available, key training code, pre-work and post-work.
- Administer changes to events and sessions when informed by the Planning and Steering Expert.
- Update and communicate TMSi Quick Guides and Handbooks for the retailer networks.
- Provide support, implement and communicate any changes regarding TMSi to the dealer network.
- Load and maintain the Training Prospectus on TMSi as communicated by the client.
- Upload, maintain and monitor all requested e-learnings as communicated by the client.
- Create, publish, maintain and enrol all online assessments such as ICT Knowledge Checks, ICT Certification and Course Assessments.
- Create, publish and enrol feedback tools as required.
- Administer and maintain all TMSi emails including system-generated emails, invitations and course marketing emails.
- Create, publish and maintain all ICT Curriculum's according to defined ICT Learner pathways.
- Cancel training courses in consultation with the client that are not viable two weeks before the start date.
- Communicate cancellations to affected training delegates, their managers and the Training Supplier.
- Reschedule training delegates to a new date upon approval from the affected retailer.
- Update sessions on TMSi by cancelling courses and providing reasons for cancellation.
- Ensure attendance registers and assessment results are received from the Training Coordinator and Training Supplier within three days of course commencement.
- Close all sessions on TMSi within one week of course commencement by capturing attendance and assessment marks.
- Prepare data for certificate creation and printing where required.
- Map key training codes, key function codes and competencies to relevant courses.
- Enter and follow up on error tickets or required changes through the relevant systems.
- Submit suggestions for TMSi improvements to the Global TMSi Community Page and assist with implementation if approved.
- Support the retailer network with course bookings, withdrawals and substitutions when required.
- Assign managers and training responsibilities when needed.
- Provide administrative support to the Non-Technical Training Manager.
- Update user primary positions and brand.
- Update pre-work and post-work assignments on events and sessions.
- Clean up external locations.
- Migrate reporting data.
- Handle daily queries and requests from the retailer network.
- Create accounts and reset passwords.
- Upload attendance registers and close off sessions.
- Oversee evaluations and monitor overall response rates.
- Create and communicate pre-work follow-up reports.
Special Projects:
- Generate booked and completed sessions reports per training delegate per retailer for the current year.
- Generate training history reports per training delegate per retailer.
- Generate training calendar reports including training start date, end date, course title, session ID number, venue, seats available and seats taken.
- Generate e-learning booked and completed reports per training delegate per retailer.
- Create additional reports as requested by the retailer network.
- Ensure high data quality at all times.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
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