Our Client in the Hospitality and Entertainment Industry is seeking to employ a General Manager to their team based in Port Elizabeth.

Requirements:

• Proven experience in hospitality, restaurant, or entertainment management.
• Strong background in event planning, marketing, or promotions.
• Excellent leadership and people management skills.
• Sound understanding of budgeting, forecasting, and financial reporting.
• Knowledge of health, safety, and food hygiene regulations.
• Experience in stock control, procurement, and supplier relations.
• Ability to analyse performance data and implement operational improvements.
• Exceptional organisational and multitasking abilities.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in POS and inventory management systems (e.g., Pilot or similar).
• Creative mindset with the ability to generate innovative sales and marketing ideas.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Attention to detail and commitment to maintaining high service standards.
• Relevant qualification in hospitality management, business management, or a related field (advantageous).
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities, but not limited to:

• Plan and execute all events from start to finish.
• Coordinate and schedule artists and DJs.
• Increase corporate bookings through direct marketing, achieving a minimum of four bookings per month.
• Provide weekly and monthly event updates to management and the marketing/social media team.
• Attend weekly management meetings and report on monthly KPIs.
• Conduct quarterly company culture talks and lead management team training sessions.
• Develop and implement innovative ideas to increase sales and customer traffic.
• Ensure compliance with health, safety, and food hygiene standards.
• Prepare and manage budgets, forecasts, and financial reports for maintenance, labour, and food and beverage costs.
• Monitor and control expenses, labour costs, and inventory levels to meet profit targets.
• Analyse management reports and address GRVs, waste, voids, and breakages.
• Maintain high standards of guest service through continuous staff training and reviews.
• Collaborate with marketing teams to design and execute promotional campaigns and events.
• Identify market trends and implement strategies for growth and customer engagement.
• Build and maintain strong relationships with local businesses, vendors, and suppliers.
• Conduct quarterly menu reviews, including costing and adjustments.
• Assist HR with recruitment and training of staff.
• Manage all operational staff, including bar, waitrons, runners, and maintenance teams.
• Oversee stock take, wastage, breakage, and ensure fridges and bars are stocked before trading hours.
• Manage storerooms, POS systems, and supplier orders.
• Process GRV invoices and prepare monthly income statements.
• Conduct monthly inspections to ensure cleanliness, safety, and quality standards.
• Negotiate supplier contracts to ensure best value.
• Plan and execute weekly specials, supplier activations, and in-house promotions.
• Oversee waste management and recycling initiatives.

Please note: Should you not receive a response within two weeks of applying, you may consider your application unsuccessful.