Our client, a well-established medical practice, is seeking to employ a professional and reliable Medical Receptionist to join their team on a 5–6 month contract. This role requires someone organised, friendly, and capable of managing a busy front office with confidence.

Requirements:

• Strong organisational and communication skills.

• Proficiency in Microsoft Office.

• Ability to multitask, manage time effectively, and work independently.

• Professional and well-presented demeanour.

• Previous experience in a medical practice (advantageous).

• Knowledge of medical aid billing, IOD billing, and obtaining authorisations (advantageous).

Responsibilities (include but are not limited to):

1. Front Desk & Patient Interaction

   • Welcome patients and manage all reception duties.

   • Handle incoming calls, emails, and general enquiries.

   • Assist with patient check-ins and check-outs.

2. Scheduling & Administration

   • Schedule appointments and manage practitioner diaries.

   • Maintain and update patient records with accuracy and confidentiality.

   • Ensure daily administrative tasks are completed efficiently.

3. Billing & Payments

   • Process invoices, statements, and payments.

   • Assist with medical aid and IOD billing where required.

   • Help obtain authorisations for patient visits or procedures.

4. General Office Support

   • File, organise, and maintain documentation.

   • Ensure smooth day-to-day operations within the practice.

   • Provide support to the practitioner and administrative team as needed.

Additional Information:

• This is a contract position (approximately 5–6 months).

• The role is based at a medical practice with standard office hours.

Only shortlisted candidates will be contacted. If you do not receive a response within two weeks, please consider your application unsuccessful.