Support the Workshop Foreman and maintain positive internal working relationships.
Perform repairs, servicing and maintenance to the highest standards.
Accurately record hours worked and sold on job cards.
Record all lubricants, parts and consumables used during repairs.
Follow workshop systems and processes as instructed by management.
Build and maintain effective relationships with the Parts Department.
Ensure all work complies with FAW SA minimum standards.
Attend and participate in all required training programmes.
Share knowledge and contribute to the development of colleagues and apprentices.
Take responsibility for ongoing personal learning and self-development.
Respond professionally and courteously to customer breakdowns.
Wear the correct PPE and maintain a professional appearance at all times.
Ensure company vehicles are kept clean and presentable.
Prepare thoroughly before attending breakdowns.
Comply with all road traffic regulations.
Maintain positive working relationships with colleagues, apprentices and management.
Mentor and support apprentices through effective skills transfer.
Promote productivity and teamwork within the workshop.
Demonstrate excellent timekeeping and professionalism.
Correctly diagnose warranty claims using the Complaint, Cause and Correction (3C) process.
Complete all apprenticeship documentation accurately where applicable.
Ensure full compliance with all health and safety regulations.
Care for company tools, special tools and assets.
Maintain a clean, organised and safe work environment.
Manage working hours and overtime in accordance with company procedures and labour legislation.
