Requirements:

• Minimum of 3–5 years' experience in a similar Short-Term Insurance Underwriting role (essential).
• Experience working on insurers' online platforms and underwriting systems.
• Relevant insurance qualification will be advantageous.
• Proficient in Microsoft Office Suite.
• Strong administrative and organisational skills.
• Systematic and detail-oriented approach to work.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong customer service orientation.
• Ability to work independently and as part of a team.
• Bilingual in English and Afrikaans.
• High level of accuracy and attention to detail.

Responsibilities:

• Process policy renewals efficiently and accurately.
• Prepare and process policy amendments.
• Generate quotations for existing clients.
• Provide underwriting support to the current underwriting team.
• Liaise with insurers regarding policy queries and underwriting matters.
• Maintain accurate client records and policy documentation.
• Ensure compliance with company procedures and insurer requirements.
• Perform general administrative duties related to underwriting.
• Deliver excellent customer service to clients and internal stakeholders.
• Assist with resolving underwriting and policy-related queries.
• Monitor outstanding documentation and follow up where required.
• Support the team with daily operational and administrative activities.