Requirements

• Minimum 3 years' experience overseeing a maintenance or facilities function.
• Experience managing a team of more than five employees.
• Technical diploma (2-year) or relevant 4-year degree preferred.
• Strong communication, organisational and report writing skills.
• Ability to work independently as well as within a team.
• Proven leadership and team management ability.
• Strong problem-solving and decision-making skills.
• Self-motivated with the ability to identify priorities and take initiative.
• Professional, courteous and customer-focused approach.
• High attention to detail.
• Excellent planning and multitasking skills.
• Ability to perform effectively in a fast-paced environment.
• Strong budgeting and stock control experience will be advantageous.
• Willingness to participate in an on-duty roster, including weekends and after-hours emergencies.

Responsibilities

• Plan, budget and execute annual preventative maintenance and service programmes.
• Schedule and oversee daily room and communal area maintenance.
• Manage maintenance administration and reporting.
• Control stock, purchasing and storeroom management.
• Conduct annual and mid-term room inspections.
• Perform daily site inspections and prepare inspection reports.
• Manage Service Level Agreements and external service providers.
• Coordinate contractors and maintenance suppliers.
• Oversee maintenance procurement requests.
• Project manage large-scale maintenance and renovation projects.
• Review maintenance job reports and monitor team performance.
• Identify recurring maintenance trends and implement improvements.
• Attend to maintenance emergencies on a 24/7 basis when required.
• Manage all facilities included within the property offering.
• Drive operational efficiencies and optimise utility usage.
• Ensure exceptional building presentation, cleanliness and maintenance standards.
• Deliver an outstanding student experience through quality facilities management.
• Lead and develop the maintenance, cleaning and gardening teams.
• Collaborate with internal departments to continuously enhance operational performance and member experience.

Ideal Candidate

• A people-focused leader.
• Customer orientated and service driven.
• A strong team player and collaborator.
• Highly organised and detail orientated.
• Enthusiastic, proactive and accountable.
• Able to thrive in a dynamic, fast-paced environment.
• Comfortable taking ownership and delivering results.
• Creative, solutions driven and committed to continuous improvement.