| Description |
Requirements:
- Previous experience in a dispatch, warehouse, logistics or stock-control supervisory role.
- Strong understanding of dispatch, picking, packing and delivery processes.
- Experience working with stock, orders, invoices and dispatch documentation.
- Good computer literacy and experience with warehouse or inventory systems.
- Strong organisational and administrative abilities.
- Excellent attention to detail and accuracy.
- Ability to supervise and motivate a team.
- Strong communication and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Previous experience in promotional products, manufacturing, retail, branding or a related environment would be advantageous.
Responsibilities:
- Supervise and coordinate the daily dispatch operation.
- Ensure customer orders are picked, checked, packed and dispatched accurately and on time.
- Verify products, quantities and order details against invoices, picking slips and dispatch documentation.
- Ensure all outgoing goods are correctly labelled, packaged and prepared for delivery or collection.
- Coordinate with production, warehouse, sales and logistics teams to ensure orders are ready for dispatch.
- Arrange and coordinate collections and deliveries with couriers, transport providers and customers.
- Maintain accurate dispatch records and documentation.
- Monitor and resolve discrepancies, shortages, damaged goods and incorrect orders.
- Ensure the dispatch area is organised, secure and maintained to operational standards.
- Supervise and allocate daily responsibilities to dispatch staff.
- Monitor team productivity, accuracy and adherence to deadlines.
- Assist with stock counts and investigate stock or order discrepancies.
- Ensure all dispatch procedures comply with company policies, health and safety requirements and quality standards.
- Identify opportunities to improve dispatch processes, turnaround times and service levels.
Please note that if you do not receive a response within two weeks of applying, please consider your application unsuccessful.
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