Customer Relations Officer - JHB

Reference PE004026
Location Gauteng, JHB - Western Suburbs
Salary Interval Monthly
Package None-negotiable
Description

Requirements:

  • Minimum qualification of Grade 12.
  • Computer literate, with proficiency in Microsoft Excel, Word and Outlook.
  • Good command of the English language, both written and verbal.
  • Strong interpersonal and communication skills.
  • Proven selling and customer relationship skills.
  • Strong problem-solving abilities.
  • Excellent attention to detail and accuracy.
  • Self-disciplined, focused and able to work independently.
  • Strong work ethic and ability to manage responsibilities effectively.
  • Ability to manage multiple requests, queries and priorities efficiently.

Responsibilities:

  • Drive sales through regular telephonic contact with designated key accounts.
  • Maintain required service levels and strong relationships with key accounts.
  • Achieve turnover targets by actively soliciting and generating sales.
  • Process customer orders and ensure correct placement with relevant suppliers.
  • Manage and respond efficiently to requests, queries and opportunities from members, suppliers and internal divisions.
  • Ensure the timely dissemination of critical information to relevant stakeholders.
  • Ensure that services and value-added services offered to members are delivered to an excellent standard.
  • Manage and negotiate the deal request process.
  • Complete all required sales administration and controls accurately and efficiently.
  • Process all orders on the company system in accordance with company standards.
  • Maintain accurate records and ensure compliance with relevant internal processes and procedures.
  • Build and maintain positive relationships with customers, suppliers and internal stakeholders.
Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.

How to Apply

Submit CV