| Description |
Requirements:
- Grade 12 (Matric).
- A tertiary qualification in Sales, Marketing, or a relevant BCom degree.
- Computer literacy.
- At least 5 years of sales experience in a fast-moving consumer goods (FMCG) environment.
- Proven ability to manage and lead a team to achieve sales targets.
- Strong customer relationship management and client servicing skills.
- Experience in identifying new markets and generating new business opportunities.
- Strong negotiation, communication, and interpersonal skills.
- Ability to analyse business performance and prepare sales reports.
- Willingness to travel outside normal working hours and beyond the local metropolitan area when required.
- Availability to attend to customer needs before and after normal working hours.
Responsibilities:
- Manage and lead a team of subordinates to achieve individual and departmental sales objectives.
- Achieve sales volume targets and meet agreed sales budgets.
- Service existing customers while identifying and securing new business opportunities.
- Develop new markets and grow the existing customer base.
- Ensure all sales targets and budgeted tonnage and revenue per ton (RPT) objectives are achieved.
- Maintain regular customer call cycles and build strong, long-term customer relationships.
- Ensure customer satisfaction in terms of pricing, service delivery, and product quality.
- Prepare and submit accurate sales reports and conduct business performance reviews and analyses.
- Coordinate with internal sales teams to ensure quotations are prepared and issued timeously.
- Ensure quotations meet customer specifications, including board class, artwork, and compression strength, while considering production efficiency and profitability.
- Monitor and maintain stock levels at an appropriate minimum.
- Ensure on-time, in-full (OTIF) delivery targets are achieved.
- Implement price increases as required in line with business objectives.
- Arrange customer entertainment and engagement activities when necessary.
- Mentor, coach, and develop team members to improve performance and achieve sales objectives.
- Manage subordinate performance, including performance appraisals, staff development, and employee welfare.
- Ensure effective coordination between customers and internal departments to maintain service excellence.
- Remain accessible to customers outside normal working hours when required.
- Contribute to the continuous improvement of sales performance, operational efficiency, and overall profitability.
Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.
|
